Information
Find out how to Make a Referral, read our Annual Accounts, leave Comments, Compliments or Complaints, see how we handle Equality & Diversity and treat your Privacy.
Annual Accounts & Reports
In-line with our commitment to good practice and transparency you can find a selection of our reports here.
Comments & Complaints
We welcome comments on how we might improve our services. If you have a comment or complaint, please let us know!
Equality & Diversity
We do not treat everyone the same as some people may need different types of support depending on their own needs.
Modern Slavery Statement
Read our policy acknowledging our responsibilities in relation to tackling modern slavery here.
Privacy
See how we handle your privacy both when you use our services and when you use this website.
We’re not here to fix anyone.
We’re here to help women make choices that lead to change. Everyone we treat has the power to change their own situation for the better – they just need to figure out how. And we can help them do that.
When someone walks through our door we want them to feel hope, not shame. We give women a safe space, a sense of community, and guidance from an expert team who want to help them make the right choices for them. Beyond someone’s personal experiences, we also recognise that their position in society can also affect their relationship with drugs and alcohol.
This ‘social journey’ is different for everyone. Our gender-specific approach enables us to create a personal approach – one which recognises the different challenges that women and men face in our society.
Get in touch
or make a referral.
We’ve been doing this for over 26 years, so we really know what works. We see everyone as an individual, and make sure we can get them the right help at the right time.